Customer Information Corporate Information

Customer Facilities

Available at customer services desk on the ground floor.

  • Wheelchair/scooter hire
  • Lockers (£5 refundable deposit)
  • Photocopying £0.10 per page (black and white)
  • Faxing £1 per fax
  • Lost Property
  • Gift Cards 
  • Push Chairs (proof of name and address required or £20 refundable deposit)
  • Bus time tables
  • Up to the minute bus tracker for buses departing Ocean Terminal
  • Bureaux de change available in Thomson
  • Cash points (Nationwide, RBS, Bank of Scotland)

Vacancies

Click here to view the latest vacancies.

Contact Us

To contact us, click here and complete our enquiry form

Parent & Child Facilities

A parent and child suite is located on the second floor of Ocean Terminal, next to Baxter’s. The closest lift to this is from the red carpark, behind BHS on the ground floor and Marks and Spencer’s Simply Food on the first floor. There is also a baby change facility in the first floor men’s and women’s toilets and the ground floor women’s toilets.

Accessibility/Mobility

Mobility services are available at Ocean Terminal. You can register and hire wheel chairs and scooters at the customer services desk on the ground floor. Assistance is available via intercom on level C of the red (western) car park. There are disabled parking spaces on this level also.   

Guide / Help Dogs

Guide / help dogs are permitted inside Ocean Terminal.  No other animals may be brought into the centre.

Parking

There are over 1600 free car parks for shoppers. Coach parking is also available at the front of the centre.

Ocean Drive, Leith, Edinburgh, EH6 6JJ | Tel: 0131 555 8888 | Email: info@oceanterminal.com